Data Deletion Policy

🗑️ Request Data Deletion

You can delete all your data in two ways:
instantly from inside the app, or by emailing us directly.

🗑️ Email Deletion Request 📱 In-App: Profile → Delete Account

Submit Request

Tap the email button above or go to Profile → Delete Account in the app.

We Verify

We verify your identity using your registered email address within 48 hours.

Data Deleted

All personal data is permanently deleted from our servers within 30 days.

Confirmation

We send you a confirmation email once deletion is fully complete.

⏱

Deletion Timeline

📥

Day 0 — Request received We receive your request via email or in-app deletion.

🔍

Within 48 hours — Identity verified We verify the request matches the registered account email.

🗑️

Within 30 days — Data deleted All personal data removed from our servers and backups.

✅

Confirmation sent You receive an email confirming your data has been permanently deleted.

🗄

What Data Gets Deleted

Data Type	Action	Timeframe
Name & email address	🗑️ Permanently deleted	Within 30 days
Hashed password	🗑️ Permanently deleted	Within 30 days
Google OAuth profile (name, avatar)	🗑️ Permanently deleted	Within 30 days
Contest scores & submissions	🗑️ Permanently deleted	Within 30 days
Leaderboard entries	🗑️ Removed from public leaderboard	Immediately
API authentication tokens	🗑️ Permanently deleted	Immediately on request
Local device data (XP, streaks, lessons)	📱 On your device — cleared when you uninstall	On uninstall
Anonymous usage analytics	📊 Retained in aggregated, anonymised form only	No personal link
AI chat messages	✅ Never stored on our servers	Never stored

      ⚠️ Account deletion is permanent and irreversible.
      Once deleted, your account, scores, and all associated data cannot be recovered.
    

📱

Method 1 — Delete from Inside the App

The fastest way to delete your data:

Open the Sum Code app
Go to Profile (bottom navigation)
Tap Account → Delete Account
Enter your password to confirm
Your account and all server data are deleted immediately

      ✅ In-app deletion is instant — your account is removed from our servers within seconds of confirming.
    

📧

Method 2 — Request by Email

If you no longer have access to the app, send us an email:

Email: williamjack1537@gmail.com
Subject: Data Deletion Request — Sum Code
Include your registered email address and name

We will verify your identity and complete deletion within 30 days.

To: williamjack1537@gmail.com
Subject: Data Deletion Request — Sum Code

Hello,

I would like to request permanent deletion of all
personal data associated with my Sum Code account.

Registered Email: [your email]
Full Name: [your name]

Please confirm once deletion is complete.

Thank you.

📧 Send Deletion Request Email

🔗

Third-Party Data

Deleting your Sum Code account removes your data from our servers only. For data held by third parties you used with Sum Code, contact them directly:

Google Sign-In data — manage at myaccount.google.com
Google AdMob — manage at adssettings.google.com
Meta / Facebook Ads — manage at facebook.com/help
Google Play Billing — contact Google Play support for purchase records

      ⚠️ AI chat messages sent to the Google Gemini API are processed in real-time and are NOT stored on our servers — no deletion request is needed for them.
    

🔵

Meta (Facebook) Data Deletion

Sum Code uses Meta's advertising SDK to measure ad performance. If you connected Sum Code through a Facebook/Meta service, you may request deletion of associated data:

Email us at williamjack1537@gmail.com with subject "Meta Data Deletion Request"
We will process your request within 30 days
Alternatively, manage your data directly via Meta's data deletion tool

      ✅ Sum Code does NOT store Facebook user IDs or login tokens on our servers. Meta event data is anonymised and cannot be linked back to individual users after deletion.
    

Ready to delete your data?

We process all deletion requests within 30 days and respond within 5 business days.

🗑️ Send Deletion Request

FS Sam — Developer of Sum Code